RabbitMQ & Erlang/OTP Troubleshooting

If RabbitMQ and Erlang/OTP are not uninstalled completely, you may encounter problems attempting to install RabbitMQ and Erlang/OTP on the same machine. Follow the steps given on this page to completely uninstall these software from your machine.

Steps to uninstall RabbitMQ & Erlang/OTP


  • Open the Windows Control Panel.
  • Double-click Programs and Features.
  • In the list of currently installed programs, right-click RabbitMQ Server, and then click Uninstall.
  • In the list of currently installed programs, right-click Erlang/OTP, and then click Uninstall.
  • Open the Windows Task Manager.
  • In the Task Manager, look for the process epmd.exe. If this process is still running, right-click it and then click End Process.
  • Delete all the installation directories for both RabbitMQ and Erlang/OTP.
  • Delete the file C:\Windows\.erlang.cookie (if present).
  • Go to the User folder: C:\Users\[username], and then delete the file .erlang.cookie.
  • Also in the User folder, go to AppData\Roaming\RabbitMQ.
  • Backup the Log folder to a secure location, and then delete the folder.

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