Have you added an Application?
Pre-requisite: User can only be added if an application exists (If it does not exist already, a new one needs to be created).
Once an Application is created, you can add the User to the application by onboarding him/her onto the application.
The steps are given below:
Navigate to the Application Management landing page.
- Click "Access Group Management" under the Admin section.
Click the "User Onboarding" button.
- Click "User Onboarding" button (green button) present on the top-right side of the screen.
Select the organization name.
- Select the organization name from the drop-down list.
Enter the Username in the search box.
- Enter the Username/ID of the User in the Search box.
Click "Go".
Check the radio box.
Select the role of the User.
- Select the role of the User - Admin, Editor or Viewer.
Note:
- Admin has the full authority over the system.
- Editor can edit the content with some restrictions (Full access is not granted).
- Viewer can only view the content.