Have you added an Access Group?
Pre-requisite: User can only be added in existing Access group. Please add an Access group if you haven't added one.
Once an Access group is created, you can add the User to the Access group by click "User Onboarding" button.
The steps are given below-
Navigate to the Application Management landing page.
- Click "Access Group Management" under the Admin section.
Click the "User Onboarding" button.
- Click "User Onboarding" button (green button) present on the top-right side of the screen.
Select the organization name.
- Select the organization name from the drop-down list.
Enter the Username in the search box.
- Enter the Username/ID of the User in the Search box.
Click "Go".
Check the radio box.
Select the role of the User.
- Select the role of the User - Admin, Editor or Viewer.
Note:
- Admin has the full authority over the system.
- Editor can edit the content with some restrictions (Full access is not granted).
- Viewer can only view the content.