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This installation guide will help you to setup the following components of Auto Resolution

EventHandler Bot
Services - 1. Neo4jDBHandler 2. Recommendation Engine (Static - Json Based)

Prerequisites:

Neo4j (Recommended versions: 3.3.3,3.4.0)
node js (Recommended version: v6.11.3)

Getting Started:

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title	EventHandler bot setup

EventHandler bot can be set up manually by following the steps described below:

Clone our OnBot repository from github (git clone https://github.com/CognizantOneDevOps/OnBot.git)
Run this command: npm install -g yo generator-hubot
Create a parent folder myhubot
Run the following commands:

cd myhubot

yo hubot

Copy the scripts from the cloned repository(first step) from the bot folder event-handler-bot into myhubot/scripts folder
Copy yo generator creates the package.json file into the under myhubot directory

Now set the required environment variables (As mentioned below in Environment Variables section)

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title	Environment Variables

Variable	Purpose
EXPRESS_PORT	Port number where the hubot will run
HUBOT_SLACK_TOKEN	Bot User OAuth Access Token of EventHandler bot
NEO4JHANDLER_IP	"IP:port" where the Neo4jDBHandler service is running
RECOMMENDATION_ENGINE_IP	"IP:port" where the RecommendationEngine service is running

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title	Configuration

Config file	Location	Description
tokenizer.json	EventHandler/scripts/	Specifies the fields in notification and resolution and the regex to match the same. The regex is to be specified in the order of decreasing number of groups (i.e.) the regex that matches the maximum number of fields should be at top followed by the regex that matches fewer number of fields and so on.
problemconfig.json	EventHandler/scripts/	The metadata for every problem is to be specified in this file.
resolutionconfig.json	EventHandler/scripts/	The metadata for every action is to be specified in this file.
getrecommendation.json	EventHandler/scripts/	The primary key field to be used and the field to be retrived for recommendation (command field) needs to be specified in this file.
filter.json	EventHandler/scripts/	The condition under which recommendations should be fetched is specified in this file.

Note: Click the filenames to download the example config file.

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title	Environment Variables

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title	Neo4jDBHandler

Variable	Purpose
NEO4J_PROTOCOL	"bolt"
NEO4J_HOST	IP address where neo4j is running
NEO4J_PORT	port where the neo4j bolt protocol is running
NEO4J_USERNAME	neo4j login username
NEO4J_PASSWORD	neo4j login password

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title	RecommendationEngine

Variable	Purpose
NEO4JHANDLER_IP	"IP:port" where the Neo4jDBHandler service is running
EVENTHANDLER_IP	"IP:port" where the EventHandler bot is running
SLACK_LEGACY_TOKEN	Legacy token of the slack workspace
EVENTHANDLER_USER_TOKEN	Bot User OAuth Access Token of EventHandler bot

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title	Configuration

Config file	Location	Description
notification.js, action.js, problem.js	Neo4jServices/models/	The properties and relationships of these node labels needs to be defined in the respective js files. Refer: https://github.com/adam-cowley/neode/blob/master/example/Person.js
<<notificationTool>>.json	Neo4jServices/resources/eventlifecyclemapping/	The list of files that maps the events to the suggested actions are to be placed here. The file name should be the name of the notification tool (Monitoring tool). For example, if CFBot is used for monitoring, then name the file as "cfbot.json".
<<platform>>.json	Neo4jServices/resources/lifecyclecmdmapping/	The list of files that maps the actions to commands of the remediation tool used in the platform are to be placed here. The file name should be the name of the platform where the apps are hosted. For example, if bluemix platform is used, then name the file as "bluemix.json".

Note: Click the filenames to download the example config file.

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title	Slack configuration for interactive messages

Logging into api.slack.com navigating to the My Apps section at slack.com/apps
Click the Interactive Components link in the menu
Click Enable Interactive Messages, enter Request URL (http://<RecommendationEngine IP:port>/hubot/ai-callback) and click Enable Interactive Messages
The Request URL must be publicly accessible and secure.

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Version	Old Version 2	New Version Current
Changes made by	Jeyanthi (Unlicensed)	Jeyanthi (Unlicensed)
Saved on	Jul 30, 2018	Jul 30, 2018

Versions Compared

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This installation guide will help you to setup the following components of Auto Resolution

Prerequisites:

Getting Started:

Page Comparison

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Prerequisites:

Getting Started: